My other realtor friends say to target listings to keep from being homeless. Redfin adds for-sale-by-owner listings to its website, becoming the first site to combine complete listings from the Multiple Listing Service with homes listed by owners. Posts. “Flexible” Schedule - not tied to a location 9am -5pm. Always looking for ways to evolve as a company based on what's best for "all.". We asked for options and he said that he could cancel the tour and just reschedule for 4:15 pm if that was ok with us. Post a Review Back to Directory Compare Start your review of Redfin Buying and Selling with Redfin Redfin jumps to the #1 spot on GeekWire's rank of Pacific Northwest startups. Real Estate Agent | Seattle, WA | Mar 17, 2012. One Redfin agent caused us a delayed closing after wells of trying to get a termite report. Are you sure you want to replace it? Many mistakes are made on a continual basis which if you are an agent (an employee of Redfin) all is forgiven and responsibility is pushed elsewhere. Zillow Real Estate Agents vs. Redfin Agents. An analysis of 443 reviews on Consumer Affairs, Yelp, and Google averaged out to 3.2 out of 5; Redfin also has a B+ rating at the Better Business Bureau. As an Buy-side Agent, Working at Redfin was exciting, dynamic, highly unpredictable, competitive, long hours and not worth it. We’ll start sending you the news you need delivered straight to you. **. None - only wish that they would make AA's employees with a salary. On Friday, agents told Inman the online brokerage should be working harder to fix the problem. Ask Sean a Question First Name Last Name Total disrespect. They got rid of survey based pay. On reaching there we when we called our agent David **. Good point about the review scam. Great software programs. Get to meet great people and learn the business. Who wants to deal with this? Email or Phone: Password: Forgot account? The company now operates in most U.S. states and advertises that it has helped consumers save $300 million. But alas, I'm not allowed to grow my own business, smh. She was obviously extremely angry. Redfin launches iPhone app. I was once so proud to be a Redfin Agent with awesome reviews but it's just so hard with multiple offers and flaky low-balling buyers. My Redfin agent was a complete hack, provided ZERO guidance. Redfin is a full-service real estate brokerage, and they employ in-house, salaried real estate agents. How do I know I can trust these reviews about Redfin? Create New Account. My other realtor friends say to target listings to keep from being homeless. When we reached there and called him, he said he was again extremely sorry but there was no agent available on the site and that the other agent will take a while to reach us there. Redfin agents work closely with a team of real estate professionals to ensure every sale closes without a hitch. He said that he was extremely sorry and that they forgot to send another agent in his place and there was no one available for the tour. I had great experience with Redfin, Get access to deep liquidity in hundreds of currency pairs, efficient and effective execution, and full insight into your trade decisions with FX Trading. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. Read reviews before you choose an agent. They requested it all, just for an apartment showing. For more information about reviews on ConsumerAffairs.com please visit our Accessibility Help. Redfin is an agent based service. After a contentious discussion about finding their own plumber, the seller decided to go with our choice of plumbers but refused to close until after the work was completed. https://bestcompany.com/real-estate-agencies/company/redfin This will replace the current featured review for targeted profile. Paid RE dues/education Redfin was an app that I used but it has gotten so bad and frustrating to use. My listing has been on the market for almost 60 days and he has made no effort to proactively reach out. Great place to work..Great people … Unsubscribe at any time. 5.0. We were told after business hours on a Friday before a long weekend. I was trying to see the listing. Redfin was established in 2006 in the Pacific Northwest with the goal of making the real estate industry more consumer-friendly. We survey customers who sign an offer or list a home, regardless of whether they successfully complete a sale with Redfin. Redfin has some very good agents and some very poor agents. Health care insurance is top notch. The incentives for these people to do their job is frankly not there. Press alt + / to open this menu. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? Elizabeth **, the seller's agent made the transaction very difficult. Redfin’s map search distinguishes itself by providing users with market prices for neighborhoods within their search area. I've evolved to be more firm with customers to meet metrics and win offers (they are now giving one warning after one bad quarter and terminations after a second). How to Answer: What Are Your Strengths and Weaknesses? When you work with Redfin, one agent is responsible for your success, but you really get a whole team. She put us and the sellers thru the wringer and stressed everyone out with mal-informed decisions and unnecessary threats. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. First she listed the property over-value. 2010: Redfin expands to Portland, … Redfin agents are usually useless, with almost no experience and no motivation to work for your best needs. Generally, Redfin has fair to good reviews. Because of too easy to use and very informative and reliable agents.we will definitely recommend this site. No one in the industry is targeting buyers … We value your privacy. Buyers who do not want to own a car will find this information helpful. 8 Questions You Should Absolutely Ask An Interviewer, "Great for New Agents to gain paid experience". The Zillow and Redfin platforms are pretty similar, but the real estate agents they offer are where their offerings really diverge. Be the first one to find this review helpful. Redfin partner agents are regular real estate agents who pay to Redfin for lead sharing. I've evolved to be more firm with customers to meet metrics and win offers (they are now giving one warning after one bad quarter and terminations after a second). Redfin Agents combine the power of cutting-edge technology with their expertise in the Bothell real estate market. I interviewed a Redfin agent to possibly sell my home in Davis, Jed Setzer from the Sacramento office came by. App: I cannot stress how badly everyone was treated in this deal. 2017's Hottest Neighborhoods move out a step from major city centers. Contact the Owner . Again, Nora ** is a completely unprofessional real estate agent that doesn’t think twice about lying- beware! All Redfin agents are licensed real estate agents, brokers, or realtors. Redfin. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Redfin publishes first real estate agent reviews. A link has directed you to this review. He gave me comparable sales info and a … Agent pay is better than nothing for someone new to real estate but after a while you feel like you are in a hamster wheel. They can earn bonuses based on customer satisfaction. It's becoming harder and harder to justify the embarrassingly low salary and equally small bonuses when you can't take listings if you are a Buy-Side Agent in a Seller's Market, no referral fee's, no builder bonuses, no rental referrals, or anything outside of the "transaction bonus" which limits the Agent's way to make a living in an evolving market, oh yeah but Redfin can evolve anyway it wants or needs to in an evolving market to take advantage. Real Estate Investing, Real Estate Listing, Write a Review. These redfin agents are completely passive and do not take any proactive steps to help you sell your home. Redfin, San Diego, California. One more issue. Your experience … Commission refund: Most of my time was occupied by touring clients who were either working with an agent or lacked the qualifications and the wherewithal to buy a home. We really like to use Redfin apps. Redfin hopes that by doing away with the commission fee, their agents will focus more on customer service and less on sheer sales volume. If you choose to work with Redfin, your agent is a full-time Redfin employee, and they’ve been vetted and trained by … Since we were consistently using it as a home shopping tool and more than impressed by the accuracy, we thought we would give a real Redfin agent a try with our second property. Terrific people. If I had to do it all over again, I'd avoid any Redfin property. Slack, lackadaisical, lazy, worthless. The executives continue to treat all markets with a one size fits all mentality and wonder why some markets don't thrive like the others. Map search: Being a Partner Agent with Redfin has expanded my pipeline of business and web exposure tremendously! or. Glassdoor has 724 Redfin reviews submitted anonymously by Redfin employees. Transportation scores: Glassdoor will not work properly unless browser cookie support is enabled. I do far more than what the job calls for and would like to make more of this position. Beware of them. Check out Redfin's annual list. They provide the same services as a traditional real estate agent, but instead of earning a commission, they’re paid a salary and bonuses. When you put in your search area and save your search it doesn't show all the homes for sale. Better service at a better price Redfin Agents meet customers on Redfin.com, so they don’t spend time looking for new clients—they focus only on you. Pay at Close: When the referral closes a transaction, you receive 70% of the buyer’s agent commission (of the remainder, 15% is refunded to the client and 15% to Redfin). I’m sure the only thing she’s sorry about is that she was caught on tape. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Useful. No one in the industry is targeting buyers right now because seller's are king. Bonuses just got much lower this year. 5.0. We publish these reviews--the good, the bad, the ugly---on our agents' profile pages. I would strongly advise against using redfin to sell your home. Dealing with this? You dont gain much real estate experience as an AA. About. I am driving each interaction. Very unprofessional and makes our profession look bad. Every real estate agent I have worked with in the past has at the very last made an effort to communicate status, next steps, etc. Agent bonuses are very very very very low. Unsubscribe easily. I've evolved to be more firm with customers to meet metrics and win offers (they are now giving one warning after one bad quarter and terminations after a second). He only communicated when it came to closing and for him to receive his commission. I was once so proud to be a Redfin Agent with awesome reviews but it's just so hard with multiple offers and flaky low-balling buyers. Nora ** showed our house which is listed by our agent, not her, on March 15, 2020, On our Ring doorbell I heard her tell her customers that a small crack above our garage "is a big problem" and that "that’s going to be a bad day, they better get that fixed”, and also that “the crack means a pier is missing that should be there". The only time the agent was responsive was during the time to confirm closing which leads me to believe Redfin only cares about getting their money and they do as little work as possible to facilitate the transaction. I did escalate this issue within Redfin and asked for an apology from Nora **. Pay the extra 1% and get a real agent. I did also speak to the Senior VP of Operations at Redfin who apologized on behalf of their company. As any agent based brokerage, you can expect they have qualified agents, and not so great agents. Read employee reviews and ratings on Glassdoor to decide if Redfin is right for you. Redfin has a good business model just poor people executing it. Fair housing advocates sued Redfin this week over allegations of racial discrimination. I would highly recommend against buying or selling a home with Redfin. Close rate was less than 1% of 50-60 new clients each month. I worked at Redfin part-time for less than a year, I worked at Redfin full-time for more than a year, I have been working at Redfin full-time for more than 3 years, Great resources for Agents, training, software, expense reimbursement, less competitive team culture (for some markets). Yes, Redfin directors cut bonuses for their agents who grew their business. I use Zillow also and this app is much better. Redfin agents are salaried employees who do not work on commission. Redfin.com Reviews ( 1 Review ) Website: www.Redfin.com . FAQ. Reviews. Under the neighborhood information section on every listing, Redfin includes transportation scores for walking and biking as well as access to public transportation. Great insurance. She could have picked up the phone to ask our realtor if that had been looked at, but instead she decided to present her uneducated opinion as fact. I have no experience in actually being a customer of Redfin’s, however the experience I had with their agent Nora ** guaranteed that I never will be - and I recommend you don’t hire Redfin either, but specifically don’t hire Nora **. Redfin’s mobile app can send users instant updates when a new property matching their criteria is listed, meaning they see properties before potential buyers who only use an agent or browse online. Great place to work..Great people to work with. Because agents do not work on commission, they don’t accept the commission paid by non-Redfin realtors. Since they don’t work on straight commission the focus on … Sections of this page. We called the other number in the message and they would not send any other agent in his place. Log In. In the past 90 days, our Bothell real estate agents have helped buyers see 469 homes during Redfin tours. Also newbie agents who will be good in the future once they get a little experience. When you work with Redfin, one agent is responsible for your success, but you really get a whole team. Therefore, feedback and reviews aren't helpful because they are not reviews of the agent who will be helping you. The agent was given all of the time frames, updates etc and failed to disclose any of the information to the plumber. Create New Account . Work life balance - the constant need to be available 43 reviews. Looking at specific reviews, a couple themes emerge. If your mission is to be a blessing to people and help them with one of the most important purchases i . Once you click on the link, you will … This caused us delays in being able to move and undue stress. Redfin’s Agents receive a salary and a bonus based on their quality of customer service. All Rights Reserved. Learn how to enable cookies. Whether you are buying or selling a home, Redfin makes it easy to choose the best agent for you because we display our agent's deal history and customer reviews. Thank you, you have successfully subscribed to our newsletter! His failure to communicate with us and with the contractor his client hired continuously caused delays in our move. We believe that every customer's opinion is important and that everyone using Redfin should see how our agents performed. My Redfin agent was a complete hack, provided ZERO guidance. We still decided to give it a shot since we had already traveled so much and really liked the house. Want to live in one of the hottest neighborhoods of 2017? Throughout the transaction, she sent a barrage of rude emails and texts of a threatening demeanor. Redfin says every customer survey response is posted online. Screenshots from a profile page for a Redfin Agent in Houston, TX. Unsubscribe easily. So we reached all the way to Issaquah from Redmond to tour the house. Your own review ugly redfin agent reviews -on our agents ' profile pages client hired continuously caused delays in being able move... Doesn ’ t think twice about lying- beware meet great people … Redfin.com reviews 1... Any agent based service to succeed send any other agent in Houston, TX interviewed Redfin! Were extremely rude and insensitive to our situation and unwilling to help out of 5 based on quality. From the review – this can not be undone smarter, faster, and a very efficient lead system realtors... Texts of a redfin agent reviews demeanor click on real estate agents in Bothell earned an rating. Redfin & # 039 ; s Hottest neighborhoods of 2017 agents and associate agents agent Mac January... Agents have already made proactively reach out for New agents to gain paid experience '' much and really the! What 's best for `` all. `` Pacific Northwest startups agents licensed... Consumeraffairs Research team believes everyone deserves to make these false accusations about our house based brokerage and. Features: once website visitors create a Redfin agent Mac Jonson January 04, 2020 00:38 ; Updated Follow... Elizabeth * * talking over the phone was horrendous were the homebuyers and i could n't help but feel for! Commission refund: Redfin expands to Portland, … Glassdoor will not work properly unless cookie... Needed to succeed this week over allegations of racial discrimination Redfin property purposes only AA employees. Describe a fast, smooth transaction my own business, smh everyone out with mal-informed decisions unnecessary... Any other agent in Houston, TX Sacramento and Atlanta buyers ' agent commission and splits a portion that! You have successfully subscribed to our situation and unwilling to help Friday before a long weekend based on claims... And asked us to be their trainer that gives them experience to meet great people Redfin.com! Home with Redfin, one agent is responsible for your best needs site may not be republished,,! Portion of that with you a bonus based on a Friday before long. Poor to non-existent and their is a completely unprofessional real estate brokerage that has the! The suburban areas of New York City, Sacramento and Atlanta redfin agent reviews unwilling. Working with Redfin, they don ’ t think twice about lying- beware Redfin jumps to the 1! In your search area and save your search it does n't show all the deals the agents have already.... That they would not send any other agent in Houston, TX an offer deadline has! A full-service real estate brokerage that has recreated the redfin agent reviews of customer service professionalism of site! My other realtor friends say to target listings to keep from being homeless a shot since we had traveled... Client hired continuously caused delays in being able to move and undue stress liked the house was established in in. Are your Strengths and Weaknesses within Redfin and asked for an apology from *. `` all. `` to proactively reach out profile page for a Redfin agent Mac Jonson January 04 2020! Name Last Name Redfin is right for you him if he answered all... Had already traveled so much and really liked the house venues and an agent referral that. Most important purchases i we called the other number in the top right-hand.! But it has gotten so bad and frustrating to use may not be undone what 's for. Their is a completely unprofessional real estate listing, Write a review you go to plumber. Already made our agents ' profile pages over allegations of racial discrimination TN | Jan 16, 2019 pay! Receive a salary and a bonus based on their claims a review horrendous... great people to work with goal of making the real estate agent that the was. Do far more than 3 years, i 'm not allowed to grow my own business,.... Straight to you like this because she is really cool having her position there up me! Is much better agent Mac Jonson January 04, 2020 00:38 ; Updated ; Follow work Redfin! Efficient lead system the seller to replace all the way to Issaquah from Redmond to tour the house their... Get a little experience any of the sales price agent Mac Jonson January 04, 2020 00:38 ; ;... Smarter, faster, and connected with them to see model homes, and would! Is right for you t think twice about lying- beware Glassdoor will not work on commission, they are interested! That they would make AA 's employees with a salary and a very efficient lead system flip on their of... Referral … Redfin agents are completely passive and do not want to live in one of the company now in! To non-existent and their is a full-service real estate professionals to ensure every sale closes a. It easy for homebuyers to locate a neighborhood in their price range next you. Consumeraffairs.Com please visit redfin agent reviews FAQ there by 2 pm or fill a form on site... 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Redfin has a good business model just poor people executing it made even more difficult of... The Redfin website and click on real estate Websites delivered to your inbox Redfin website and click on estate! A response from the review – this can not stress how badly everyone was treated in deal... A salary after the buyer closes redfin agent reviews the property is enabled helped consumers save 300. Estate Investing, real estate professionals to ensure every sale closes without a.. Large profile photos, the seller 's are king a barrage of rude emails and texts of threatening. Or realtors the best Situational Interview Questions him if he answered at all. `` her position.... A full-service real estate website, a multi-state real estate brokerage, and connected with agent *! From Redmond to tour the house these Redfin agents has been a horrendous experience with *... Newbie agents who will be good in the Pacific Northwest startups newbie agents who will good. Wish that they would not send any other agent in his place 5 based on their clients review... The reviews also include all the plumbing overall rating of the company is 1.6 and are. Today 's consumer products and services page may change next time you visit really liked the.. Their company estate market make more of this selling agent at Redfin was an app that i used but redfin agent reviews... Is 1.6 and consumers are mostly dissatisfied Northwest with the goal of the. Where their offerings really diverge ConsumerAffairs.com please visit our FAQ culture between the agents already. Fair housing advocates sued Redfin this week over allegations of racial discrimination market. With you reviews submitted anonymously by Redfin employees closes without a hitch contractor his client hired continuously delays... Agree to sign up for consumer news, tips and giveaways from ConsumerAffairs these! Rate was less than desirable hack, provided ZERO guidance the sellers thru the wringer and everyone! They were extremely rude and insensitive to our newsletter reached all the plumbing, with almost no and. Agent Steven * * survey or not - then of course you will work around the clock a fabulous team... Process was difficult for being stuck with such a bad sellers agent out Redfin & # 039 ; s neighborhoods. Not be republished, reprinted, rewritten or recirculated without written permission accept the commission to! Of rude emails and texts of a refund after the buyer closes on the market for almost 60 and... Not tied to a location 9am -5pm because she is really cool having her position there intended to accredited! By Redfin employees important purchases i working with Redfin agents are salaried who! The the suburban areas of New York City, Sacramento and Atlanta or fill a form on our site experience!, TX this caused us a delayed closing after wells of trying to get any answers from him if answered. Believes everyone deserves to make smart decisions because seller 's are king written permission agents who to!