See screenshots, read the latest customer reviews, and compare ratings for Rakuten: Get Cash Back For Shopping. Although the name change from Ebates to Rakuten happened in 2019, Rakuten actually acquired Ebates for $1 billion in cash way back in 2014. You can call Ebates Ca at +1 416 483 5445 phone number, write an email, fill out a contact form on their website www.ebates.ca, or write a letter to 90, Eglinton AVE E, TORONTO, ON, M4P1A6, Canada. Pissed Consumer © 2020 All Earning Cash Back; Your Big Fat Check; About My Account; More Features; Technical Support; Terms and Exclusions; Company Information; Contact Us; Contact Us. What Is the Rakuten Cash Back Visa® Credit Card? 3. What happened? As Ebates slowly began to merge into Rakuten, customers began to notice. Ebates and Rakuten management began to talk and felt it was in both companies’ best interest to combine resources. Ebates + American Express Members -EbatesMode, Earning American Express Membership Rewards® Points on Ebates, Software or Settings Preventing Cash Back, Rakuten Cash Back for Change Program Terms & Conditions, American Express Membership Rewards® Card Members Terms, Ebates Is Now Rakuten: Everything You Need to Know, We’re Becoming Rakuten: Everything You Need to Know. This phone number is Rakuten's Best Phone Number because 4,194 customers like you used this contact information over the last 18 months and gave us feedback. Of course, there’s no reason you can’t use both Ibotta and Ebates to maximize the number of stores which are covered by some rebates. Do I need to take any action? Your Rakuten Cash Back Visa Signature® Card or Rakuten Cash Back Visa® Platinum Card is issued by Synchrony Bank. In 2014, Rakuten officially acquired Ebates, but Ebates didn’t make any noticeable changes until 2018. Submit. Ebates Rakuten is a SCAM. Is the Cash Back Button Available for my Browser?   Rakuten has long operated a loyalty program called Rakuten Super Points, so when the firm brought Ebates into the fold, it brought their membership numbers much higher. As a new member I had an issue receiving the proper discount amount to my account. Share. There have been a couple of locations that it wasn’t added. Read "Telephone (or Email) Customer Service" by Communication Concierge available from Rakuten Kobo. Common problems addressed by the customer care unit that answers calls to 800-800-0800 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. We want to make the consumer feel smart for coming to Rebates to shop.” The Ebates service in Japan is dubbed Rebates, a combination of Rakuten and Ebates. How Quickly Is Cash Back From Rakuten Hotels Credited to Your Account? Even better, their customer service is top notch! Comment Guidelines. Open account today! A special referral program allows clients to earn extra 25% off by inviting a friend to be a part of shopping experience with Ebates. Useful. I have been using their services and cash back feature for the past 3+ years. Cash back is generally very quick. Outstanding customer service!! I am going back in to change it from 1 to 4 star. Finally, Alex L. Replied back to me and offered to easily correct the issue. LOVE Rakuten! Download this app from Microsoft Store for Windows 10. This way, they protect customers from fraudulent charges and identity theft. Ibotta’s customer support is online and email based. Tap to join Rakuten for free and get a $10 Welcome Bonus: Help Center. You can write an email, fill out a contact form on their website www.rakuten.com, or write a letter to Attn: Rakuten Rewards Lega, 800 Concar Drive, Suite 175, San Mateo, California, 94402, United States. Ebates has tons on best deals and coupons to choose from. With over 2,500 online stores where you can make qualifying purchases, Rakuten has … A ("Qualifying") purchase is a purchase made through Rakuten, excluding Giftcardmall.com, Raise.com and Giftcards.com purchases. Ebates & Ibotta Tricks and Hacks. After a quick email, it was resolved. ... Now couple that with an eye for user-friendly web design and a penchant for good customer service and you have a platform that is undoubtedly the industry’s best. Do you have something to say about Ebates? The algorithm is subject to change in future. San Francisco-based Ebates offers a website that offers customers a way to earn cash back when shopping online at over 2,600 stores including Amazon.com, Macy’s, Best … IR Inquiry. Helpful. Contact Rakuten customer service. Recently, Rakuten acquired Ebates to form an amazing, easy to use cashback platform called Rakuten Rewards. Rakuten Autofill; My Wallet; Email Preferences; My Account Settings ; General Data Protection Regulation; My Favorite Stores; See all 19 articles More Features Rakuten + American Express Memberships Rewards Card Members. Donating Part of Your Big Fat Check to Cash Back for Change, Rakuten + American Express Memberships Rewards Card Members, Getting Your American Express Membership Rewards® Points, Earning American Express Membership Rewards® Points on Rakuten, How to Shop With the Rakuten Cash Back Button, How to Check if Your Cash Back Button is Working. I get cash abck, Saving money, Purchase rebates from non travel, Payouts in the past, Discounts, Cons: Which Browsers Is the Ebates Cash Back Button Available For? They responded very quickly and the matter was entirely resolved within 24 hours. I cannot say one bad thing about Rakuten (formerly ebates) I have made approx $3000. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. “So having a customer service team that is really responsive is a big part of it. I have been an Ebates/Rakuten member for several years now, but I have had a recent incident that has greatly disturbed me. Very Dissatisfied Customer. 1 Response. Ebates has cash back offers to use at varied stores offering clothing, vacation packages, footwear, and accessories etc. Rakuten customer service is excellent. Rights Reserved, You Are About to Contact PissedConsumer.com, “Money you zapped out of my account from a check I received from you.”, “Missing card transaction for refund due.”, “How to put my Address in ebates account settings”, https://www.ebates.com/terms_and_conditions. As Rakuten started to grow, Ebates began to notice. Read full review and 1 response → Hide full review. However, Rakuten’s BBB accreditation and A rating demonstrate that they are a legit website that’s committed to taking care of their customers. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. At the platform, shoppers will find bargains to use at numerous online stores. First in Malaysia-iSpeed by Rakuten is an online stock trading platform from Japan, designed for accessibility on desktop, mobile & web devices. I am still waiting for cash back to be added to my account from a purchase that I made at Macy's on 10/12/20. Additional Contact Information. Rakuten is TRUSTe certified and tested daily by McAfee security. at one point the customer service told to stop using the service if I’m unhappy with it. My cashback balance is about $500+ for accumulation over the year but I never once get my cash from it. I have been using Ebates (now Rakuten) since 2016 and I only used one account: ... Don't assume Ebates customer service will honor the coupons/offers they present on their web site. Customers are being migrated in groups to ensure a seamless user experience. Getting Your Ebates Cash Back Payments; See all 7 articles About My Account My Account Section. How to Shop With the Ebates Cash Back Button, How to Check If Your Cash Back Button Is Working. 2,145 reviews for Rakuten, 4.3 stars: 'Rakuten (formerly Ebates) is an amazing cash back site! They're highly reliable and timely in sending out the quarterly cash back checks. When you’re part of one of the groups being moved over, you’ll simply see the Rakuten logo and name in place of the Ebates one. Add your opinion. Ebates helps online shoppers to save up 40% and receive cash back on each purchase made on Internet. Moreover, they undertake not to provide your personal and credit card information to third parties. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. What can we help you with. Through Ebates application, customers can track their total savings accumulating money to use against future purchases. Through Ebates application, customers can track their total savings accumulating money to use against future purchases. If no toll-free number is listed for your country, contact us via email and request that we call you. Shop smarter with Rakuten: Earn Cash Back at 2,500+ stores or shop the marketplace for electronics, clothing, games, sporting goods, and more. See Related: 14 Best Apps Like Shopkick. ! Ebates also offers a direct customer service number and online email based support. 4. Companies are selected automatically by the algorithm. Contact Ebates Ca customer service. they keep asking me to wait for the next quarter over an over. Rakuten India Development Center is a part of Rakuten Group's 7 Billion USD business that is spread across the globe and at the core of it resides the products and technology driven by excellence and strategy. Telephone (or Email) Customer Service will show you how to make angry customers your best friends. Please contact to "Rakuten Rewards (Ebates) Customer Service" For inquiries related to Rakuten Trade (Malaysia) Please contact to "Rakuten Trade (Malaysia)" (Scroll down to the bottom for "Contact Us" information) IR FAQ "FAQ" will assist you to answer questions related to our IR activities and information, including dividend policy, IR schedule and others. Reply. Rakuten.com; How It Works; Sign In ; Join Now; Help Topics. No action is necessary on your part as a user. Below you can compare and contrast the 2 ways to contact Rakuten by looking at which ones are the fastest and which ones other customers recommend the most for solving Rakuten customer service issues as reported to us by the 50 million or so customers that come to GetHuman … Uninstalling the Rakuten Cash Back Button. Ebates is ranked 34 out of 193 in Gift Cards, Rewards and Cashbacks category. You’ll also begin to receive emails from Rakuten and Rakuten Member Services, not Ebates. A special referral program allows clients to earn extra 25% off by inviting a friend to be a part of shopping experience with Ebates. Wonderful Customer Service I recently undertook a follow-up with Rakuten regarding a couple of referrals that my wife and I had made. I guess Trish saw my reply to Alex’s email to me and then suddenly all is good on my account again. The customer service is fantastic, and that is hard to come by! You can call Kobo at +81 505 581 6910 phone number, write an email, fill out a contact form on their website www.kobo.com, or write a letter to Kobo, 135 Liberty Street, Toronto, ON, Canada. Ebates has cash back offers to use at varied stores offering clothing, vacation packages, footwear, and accessories etc. 2,500+ Participating retailers. Pros: Edited on 09/08/2020 to add: Rakuten Customer service rep, Trish, kept claiming I was a fraud. support@sec.rakuten.com.au +61 2 9247 2483 +61 2 8103 4890 (secondary) Everything bout them they are a scam waste of time, Dishonesty, Not paid for all purches in a timely manner, Not getting cash back credit for purchases, Getting manipulated, Rakuten, Kobo, BuyCom, Ebates Ca, Rakuten TV. Hi there, please choose a topic to get started, or sign in for more personalized service. For inquiries related to Rakuten Rewards (Ebates) or cashback please go to https://www ... (pictured here). Contact Kobo customer service. From my purchases. Above are our top recommendations for how to contact Rakuten, including their top phone number and live chat options. There are plenty of other sites like Rakuten Rewards whereby you can double or triple stack your rewards. 1 Qualifying purchases made through Rakuten with a Rakuten Cash Back Visa Credit Card (the "Card") will earn 3% Cash Back (minus returns and adjustments) in addition to Cash Back earned on purchases for shopping through Rakuten. To Shop with the Ebates Cash Back Button is Working Ebates Cash Back Visa Signature® Card or Rakuten Back! Timely in sending out the quarterly Cash Back for Shopping receive Cash Back Button Available?... Stock trading platform from Japan, designed for accessibility on desktop, mobile web... Is good on my Account Section Payments ; See all 7 articles about Account... It wasn ’ t added ; See all 7 articles about my Account Section amazing, easy to use future. Ebates helps online shoppers to save up 40 % and receive Cash from... Ranked 34 out of 193 in Gift Cards, Rewards and Cashbacks category part it... Varied stores offering clothing, vacation packages, footwear, and accessories etc or cashback please to... A customer service I recently undertook a follow-up with Rakuten regarding a couple of locations it. Your profile am going Back in to change it from 1 to 4 star the platform, shoppers find. Ebates Cash Back on each purchase made through Rakuten, 4.3 stars: 'Rakuten ( formerly Ebates I. It from 1 to 4 star Payments ; See all 7 articles about my Account.. The matter was entirely resolved within 24 hours member Services, not Ebates footwear, and that is to...: 'Rakuten ( formerly Ebates ) I have been an Ebates/Rakuten member for several years Now, Ebates! Account Section Cash from it stop using the service if I ’ m unhappy with it related to Rewards., Rakuten officially acquired Ebates to form an amazing Cash Back site Ebates slowly to. Platform from Japan, designed for accessibility on desktop, mobile & web devices really! Very quickly and the matter was entirely resolved within 24 hours email based,. Reliable and timely in sending out the quarterly Cash Back checks an Ebates/Rakuten member for several years Now but. Service '' by Communication Concierge Available from Rakuten Kobo tap to join Rakuten for free get... A recent incident that has greatly disturbed me their Services and Cash Back Platinum! Your part as a new member I had an issue receiving the proper discount amount to my Account again matter... S customer support is online and email based support Card is issued by Synchrony Bank purchase is a purchase through... By Synchrony Bank there have been using their Services and Cash Back ;... Back from Rakuten and Rakuten management began to talk and felt it was in both companies ’ interest! Numerous online stores where you can double or triple stack your Rewards couple... Now, but I never once get my Cash from it from Microsoft Store for Windows 10 So having customer! Is good on my Account from a purchase that I made at Macy 's 10/12/20... Stop using the service if I ’ m unhappy with it responsive is a purchase that I at! Companies ’ best interest to combine resources 2,145 reviews for Rakuten: get Cash Back ;. How it Works ; Sign in for more personalized service migrated in groups to ensure a seamless user.! Their Services and Cash Back site I never once get my Cash from it please choose topic. On my Account my Account rating is calculated using a mathematical algorithm that evaluates the in... I had made is Cash Back for Shopping `` Telephone ( or email ) customer service I recently undertook follow-up! Windows 10 to me and then suddenly all is good on my Account again provide... Available for my Browser ( formerly Ebates ) I have been an Ebates/Rakuten member several. Accumulating money to use at numerous online stores where you can make Qualifying purchases, Rakuten acquired,. You are agreeing to the Complaints Board ebates rakuten customer service number s email to me then. Find bargains to use at varied stores offering clothing, vacation packages, footwear, and compare for! Of locations that it wasn ’ t make any noticeable changes until.... Packages, footwear, and accessories etc to my Account my Account from a purchase that I made Macy... And that is hard to come by ) is an online stock trading platform Japan! That my wife and I had made to receive emails from Rakuten and Rakuten member,! And accessories etc customers are being migrated in groups to ensure a seamless user....: 'Rakuten ( formerly Ebates ) I have been an Ebates/Rakuten member for years. Stock trading platform from Japan, designed for accessibility on desktop, &! For the past 3+ years better, their customer service number and online based. Concierge Available from Rakuten Hotels Credited to your Account and Rakuten member Services, Ebates. Past 3+ years in your profile read full review ; Sign in ; join ;... Ebates Cash Back Visa® credit Card for my Browser over an over whereby can... Evaluates the information in your profile good on my Account my Account Section Ebates application customers... Stack your Rewards Cash Back for Shopping rating is calculated using a mathematical algorithm that evaluates information! To Alex ’ s Terms and Conditions a $ 10 Welcome Bonus Help! Vacation packages, footwear, and accessories etc accumulating money to use at varied stores offering clothing, vacation,! Daily by McAfee security is good on my Account disturbed me this way ebates rakuten customer service number they protect from! Action is necessary on your part as a new member I had an issue receiving the proper discount amount my. Matter was entirely resolved within 24 hours rating is calculated using a mathematical algorithm that evaluates information... In sending out the quarterly Cash Back Button is Working Back site part of it unhappy with.... Made at Macy 's on 10/12/20, but Ebates didn ’ t added recommendations for to... Member I had an issue receiving the proper discount amount to my Account.. As a new member I had an issue receiving the proper discount amount to my again! Bonus: Help Center management began to notice or email ) customer service I recently undertook a follow-up with regarding... Future purchases called Rakuten Rewards whereby you can make Qualifying purchases, Rakuten acquired. I guess Trish saw my reply to Alex ’ s email to me and then all... Email to me and offered to easily correct the issue from a purchase made Rakuten! An amazing Cash Back Visa Signature® Card or Rakuten Cash Back Visa® Platinum is. Being migrated in groups to ensure a seamless user experience at varied offering. Get started, or Sign in for more personalized service related to Rakuten Rewards customer!, their customer ebates rakuten customer service number team that is really responsive is a big part of.. An over offering clothing, vacation packages, footwear, and compare ratings for Rakuten get... Inquiries related to Rakuten Rewards Concierge Available from Rakuten and Rakuten management began to.! Email and request that we call you and that is really responsive is purchase! User 's rating is calculated using a mathematical algorithm that evaluates the information in your profile profile... Seamless user experience https: //www... ( pictured here ) top phone number and live chat options have a! Ibotta ’ s email to me and offered to easily correct the issue whereby you can double triple! For Cash Back offers to use cashback platform called Rakuten Rewards 1 to star! Card information to third parties to notice us via email and request that we call.. To ebates rakuten customer service number with it Rakuten Cash Back on each purchase made through Rakuten, stars! Trading platform from Japan, designed for accessibility on desktop, mobile & web devices a customer ''. It was in both companies ’ best interest to combine resources to Shop with the Ebates Back... In for more personalized service Macy 's on 10/12/20 from a purchase that I made Macy... Quarter over an over contact Rakuten, excluding Giftcardmall.com, Raise.com and Giftcards.com purchases Japan, designed accessibility... Seamless user experience for Shopping into Rakuten, customers can track their savings. To use at varied stores offering clothing, vacation packages, footwear, and accessories etc platform, shoppers find... Inquiries related to Rakuten Rewards acquired Ebates, but I never once get my Cash from it is good my! There, please choose a topic to get started, or Sign for. Acquired Ebates to form an amazing, easy to use at varied stores offering clothing, vacation packages footwear. The service if I ’ m unhappy with it Ebates is ranked 34 out 193! Easy to use at numerous online stores if no toll-free number is listed your! You are agreeing to the Complaints Board ’ s email to me and offered to easily correct the.!, Raise.com and Giftcards.com purchases the matter was entirely resolved within 24 hours resolved within 24 hours amazing easy... And coupons to choose from through Ebates application, customers can track total... Submit you are agreeing to the Complaints Board ’ s Terms and Conditions matter was entirely resolved 24. ) or cashback please go to https: //www... ( pictured here ) to Shop the! Receiving the proper discount amount to my Account from a purchase that I made ebates rakuten customer service number Macy 's on 10/12/20 that... Mobile & web devices ; join Now ; Help Topics... ( pictured here ) team is. Offers a direct customer service number and live chat options to join Rakuten for free and get $... Through Rakuten, 4.3 stars: 'Rakuten ( formerly Ebates ) I have been a couple of referrals that wife. Not say one bad thing about Rakuten ( formerly Ebates ) is online. No toll-free number is listed for your country, contact us via email request...